{"key":"com.spartez.jira.plugins.support-chat_dev","name":"Chat for Jira Service Management","description":"Chat for Jira Service Management lets you have direct live conversations with your customers. They can contact you through a customizable chat widget placed on your Customer Portal or on your web pages.             Chats generate service requests and for every customer&#x27;s message they generate a comment. Your comments in turn create messages that the customer sees in the chat.","vendor":{"name":"Appfire","url":"https://appfire.com"},"baseUrl":"https://chat-api-ss.chat-development.link","links":{"self":"https://chat-api-ss.chat-development.link/atlassian-connect.json","homepage":"https://chat-api-ss.chat-development.link/atlassian-connect.json"},"authentication":{"type":"jwt"},"enableLicensing":true,"lifecycle":{"installed":"/installed","uninstalled":"/uninstalled"},"scopes":["read","write","act_as_user","admin","project_admin"],"modules":{"generalPages":[{"url":"/widget-preview-page?serviceDeskId={servicedesk.serviceDeskId}","key":"com-spartez-supportchat-chat-widget-preview-page","name":{"value":"Chat for JSM - widget preview page"},"location":"none"},{"url":"/app-page?projectId={project.id}","key":"app-page","name":{"value":"Chat for JSM"},"conditions":[{"condition":"user_is_logged_in"}],"icon":{"url":"https://cdn.chat.appfire.app/images/purple-chat-icon-128x128.png"}}],"jiraEntityProperties":[{"keyConfigurations":[{"extractions":[{"objectName":"value","type":"text"}],"propertyKey":"com.spartez.supportchat.creator.identity"}],"entityType":"issue","name":{"value":"Public identity token of request creator"},"key":"com-spartez-supportchat-creator-identity-indexing"},{"keyConfigurations":[{"extractions":[{"objectName":"value","type":"text"}],"propertyKey":"com.spartez.supportchat.last.comment"}],"entityType":"issue","name":{"value":"Last public comment"},"key":"com-spartez-supportchat-last-comment-indexing"},{"keyConfigurations":[{"extractions":[{"objectName":"value","type":"number"}],"propertyKey":"com.spartez.supportchat.issue.creation.date"}],"entityType":"issue","name":{"value":"Customer last seen time"},"key":"com-spartez-supportchat-customer-last-seen-time-indexing"},{"keyConfigurations":[{"extractions":[{"objectName":"pageUrl","type":"text"}],"propertyKey":"com.spartez.supportchat.chat.metadata"}],"entityType":"issue","name":{"value":"Chat page"},"key":"com-spartez-supportchat-chat-metadata-page-url-indexing"},{"key":"com-spartez-supportchat-chat-metadata-migrated-indexing","name":{"value":"Time of migration from server"},"entityType":"issue","keyConfigurations":[{"extractions":[{"objectName":"migrated","type":"date"}],"propertyKey":"com.spartez.supportchat.chat.metadata"}]},{"key":"com-spartez-supportchat-chat-metadata-updated-on-server-indexing","name":{"value":"Time of last update on server"},"entityType":"issue","keyConfigurations":[{"extractions":[{"objectName":"lastUpdatedBeforeMigration","type":"date"}],"propertyKey":"com.spartez.supportchat.chat.metadata"}]},{"key":"com-spartez-supportchat-chat-metadata-source-system-indexing","name":{"value":"Source system"},"entityType":"issue","keyConfigurations":[{"extractions":[{"objectName":"sourceSystem","type":"string"}],"propertyKey":"com.spartez.supportchat.chat.metadata"}]}],"jiraProjectAdminTabPanels":[{"location":"projectgroup4","url":"/project-config?projectId={project.id}&projectKey={project.key}&serviceDeskId={servicedesk.serviceDeskId}","weight":100,"name":{"value":"DEV-Chat for JSM"},"key":"project-settings","conditions":[{"condition":"project_type","params":{"projectTypeKey":"service_desk"}}]}],"adminPages":[{"url":"/config-page","name":{"value":"DEV-Global Chat Settings"},"key":"admin-page"},{"url":"/translation-page","name":{"value":"DEV-Translate and Customize"},"key":"translation-page"}],"postInstallPage":{"url":"/post-install","name":{"value":"Post-Install Page"},"key":"post-install-page"},"jiraIssueContexts":[{"icon":{"width":24,"height":24,"url":"https://cdn.chat.appfire.app/images/chat-icon-sidebar.svg"},"content":{"type":"label","label":{"value":"Click for more information"}},"target":{"type":"web_panel","url":"/issue-glance?issueId={issue.id}&projectId={project.id}&projectKey={project.key}"},"name":{"value":"Chat for JSM"},"conditions":[{"condition":"entity_property_exists","params":{"entity":"issue","propertyKey":"com.spartez.supportchat.creator.identity"}},{"condition":"servicedesk.is_agent"}],"jiraNativeAppsEnabled":false,"key":"chat-glance"}],"webSections":[{"key":"support-chat-menu-section","location":"admin_plugins_menu","name":{"value":"Chat"}}],"webItems":[{"key":"support-chat-menu-section-global-settings-link","location":"admin_plugins_menu/support-chat-menu-section","name":{"value":"DEV-Global Chat Settings"},"url":"admin-page","context":"page"},{"key":"support-chat-menu-section-translate-link","location":"admin_plugins_menu/support-chat-menu-section","name":{"value":"DEV-Translate and Customize"},"url":"translation-page","context":"page"}],"jiraProjectPages":[{"key":"project-chat-dashboard","name":{"value":"DEV-Chat for JSM"},"url":"/agent-dashboard?projectId={project.id}&projectKey={project.key}&serviceDeskId={servicedesk.serviceDeskId}","iconUrl":"https://cdn.chat.appfire.app/images/chat-icon-sidebar.svg","weight":1,"conditions":[{"condition":"project_type","params":{"projectTypeKey":"service_desk"}},{"condition":"servicedesk.is_agent"},{"condition":"entity_property_exists","params":{"entity":"project","propertyKey":"com.spartez.supportchat.project.config.copy"}}]}],"serviceDeskPortalFooters":[{"key":"sd-portal-chat-footer","url":"/sd-portal-chat?serviceDeskId={servicedesk.serviceDeskId}&location=footer","pages":["portal"],"conditions":[{"condition":"entity_property_exists","params":{"entity":"project","propertyKey":"com.spartez.supportchat.customer.portal.button.in.header"},"invert":true}]}],"serviceDeskPortalHeaders":[{"key":"sd-portal-chat-header","url":"/sd-portal-chat?serviceDeskId={servicedesk.serviceDeskId}&location=header","pages":["portal"],"conditions":[{"condition":"entity_property_exists","params":{"entity":"project","propertyKey":"com.spartez.supportchat.customer.portal.button.in.header"}}]},{"key":"sd-main-portal-chat-header","url":"/sd-portal-chat?&serviceDeskId={servicedesk.serviceDeskId}&location=header&isMainPortal=true","pages":["help_center"],"conditions":[{"condition":"entity_property_exists","params":{"entity":"addon","propertyKey":"com.spartez.supportchat.customer.main.portal.disabled"},"invert":true}]}],"dialogs":[{"url":"/sd-portal-chat-dialog","options":{"width":"300px","height":"500px","chrome":false},"key":"sd-portal-chat-dialog"}],"webhooks":[{"event":"user_deleted","url":"/user-deleted","excludeBody":false,"filter":"","propertyKeys":[]}]},"apiMigrations":{"gdpr":true,"context-qsh":true,"signed-install":true},"cloudAppMigration":{"migrationWebhookPath":"/migration"}}